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Observation: Tile, brick, marble, or stone flooring is broken or loose.

Performance Standard: Tile, brick, marble, and stone flooring shall not crack or loosen.

Corrective Measure: The remodeler will replace cracked tiles, bricks, marble, and stone flooring, and re-secure loose tiles, bricks, marble, and stone, unless the defects were caused by the owner’s actions or negligence. The remodeler is not responsible for discontinued patterns or color variations in replacing tile, brick, marble, or stone flooring.