Questions and answers for Interior and Exterior Finishes such as Trims, Molding, Painting, Stains, Coatings and more.
Performance Standard: Painted or finished surfaces shall be free of observable mildew and fungus at the time the job is completed. However, mildew or fungus may form on painted surfaces over time because of warmth and moisture.
Corrective Measure: The remodeler will remove mildew and fungus before completion of the job. Subsequent mildew or fungus formation is a condition the remodeler cannot control. The owner is responsible for future cleaning of the painted item as necessary to prevent or remove mildew and fungus.
Performance Standard: Cracks greater than 3/8 inch in width are not acceptable.
Corrective Measure: The remodeler will repair cracks in excess of the performance standard by tuck pointing, patching, or painting. The remodeler will not be responsible for color variation between original and new mortar.
Discussion: Small hairline cracks resulting from shrinkage are common in mortar joints in masonry construction.
Performance Standard: Splits in interior trim are unacceptable if they exceed 1/8 inch in width and 1 inch in length.
Corrective Measure: The remodeler will repair and refinish or replace split interior trim to meet the performance standard.
Performance Standard: Hammer marks on interior trim shall not be readily visible from a distance of 6 feet under normal lighting conditions.
Corrective Measure: The remodeler will fill hammer marks and refinish or replace affected trim to meet the performance standard. Refinished or replaced areas may not match surrounding surfaces exactly.
Performance Standard: No point along the bottom of any course shall be more than 1/4 inch higher or lower than any other point within 10 feet along the bottom of the same course, or 1/2 inch in any length, except that the owner and the remodeler may agree to match or otherwise compensate for preexisting conditions.
Corrective Measure: The remodeler will rebuild the wall as necessary to meet the performance standard.
Performance Standard: Painted and finished surfaces shall be free of observable mildew and fungus at the time the job is completed. However, mildew or fungus may form on painted surfaces over time because of warmth and moisture.
Corrective Measure: The remodeler will remove mildew and fungus before completion of the job. Subsequent mildew or fungus formation is a condition the remodeler cannot control. The owner is responsible for future cleaning of the painted item as necessary to prevent or remove mildew and fungus.
Performance Standard: Cracks in exterior stucco wall surfaces shall not exceed 1/8 inch in width.
Corrective Measure: The remodeler will repair cracks exceeding 1/8 inch in width once during the warranty period.
Discussion: “Stucco” includes cementitious coatings and similar synthetically based finishes.
Performance Standard: The surface being painted shall not show through new paint when viewed from a distance of 6 feet under normal lighting conditions.
Corrective Measure: The remodeler will recoat as necessary to meet the standard and match surrounding areas as closely as practical.
Performance Standard: Joint separations exceeding 1/8 inch are unacceptable.
Corrective Measure: The remodeler will caulk or repair siding as necessary to fill the joint. The repaired area may not match the original siding precisely.
Performance Standard: The finishes of new exterior stucco walls may not perfectly match the finishes of old exterior stucco walls.
Corrective Measure: None.
Performance Standard: Paint spatters shall not be readily visible on walls, woodwork, floors or other interior surfaces when viewed from a distance of 6 feet under normal lighting conditions.
Corrective Measure: The remodeler will remove paint spatters to meet the standard.
Performance Standard: Joints between exterior trim elements, including siding and masonry, shall not result in joints opened wider than 3/8 inch. In all cases the exterior trim shall perform its function of excluding the elements.
Corrective Measure: The remodeler will repair open joints that exceed the performance standard. Caulking is acceptable.
Performance Standard: Lap marks shall not be readily visible on interior paint or stain when viewed from a distance of 6 feet under normal lighting conditions.
Corrective Measure: The remodeler will refinish as necessary to meet the standard and match surrounding areas as closely as practical.
Performance Standard: Gaps between floor boards shall not exceed 1/8 inch in width.
Corrective Measure: The remodeler will repair gaps wider than 1/8 inch appearing during the warranty period by filling or by replacing the adjoining floorboards, at the remodeler’s option.
Performance Standard: Splits wider than 1/8 inch are unacceptable.
Corrective Measure: The remodeler will repair splits by filling with a permanent filler.
Performance Standard: Repairs required under these performance standards shall be finished to match the immediate surrounding areas as closely as practical.
Corrective Measure: The remodeler will finish repaired areas as indicated.
Performance Standard: Bows and twists exceeding 5/16 inch in 8 feet are unacceptable.
Corrective Measure: The remodeler will repair defects exceeding the performance standard by refastening or replacing deformed boards.
Performance Standard: Cracks in grouting of ceramic tile joints commonly result from normal shrinkage conditions.
Corrective Measure: The remodeler will repair grouting, if necessary, one time only during the warranty period. The remodeler will not be responsible for color variations or discontinued colored grout. The owner is responsible for re-grouting of these cracks during the life of the home.
Performance Standard: Repairs required under these performance standards shall be finished to match the immediate surrounding areas as closely as practical.
Corrective Measure: The remodeler will finish repaired areas as indicated.
Performance Standard: It is not unusual for carpet seams to show. However, a visible gap at the seams is not acceptable.
Corrective Measure: The remodeler will eliminate visible gaps at carpet seams.
Performance Standard: Siding trim accessories shall not separate from caulking at windows or other wall openings during the warranty period.
Corrective Measure: The remodeler will repair or re-caulk as necessary to eliminate the separation.
Performance Standard: Exterior paints and stains shall not fail during the warranty period.
Corrective Measure: If exterior paint or stain has peeled or physically deteriorated, the remodeler will properly prepare and refinish affected areas and match the color as closely as practical. Where deterioration of the finish affects more than 50 percent of the wall area, the remodeler will refinish the entire wall.
Performance Standard: When stretched and secured properly, wall to wall carpeting installed as the primary floor covering shall not come up, loosen, or separate from the points of attachment.
Corrective Measure: If the carpeting was installed by the remodeler, the remodeler will re-stretch or re-secure the carpeting as necessary to meet the standard.
Performance Standard: Fading of exterior paints and stains is normal and the degree of fading depends on climatic conditions.
Corrective Measure: None.
Performance Standard: Cut bricks used in the course directly below an opening shall not vary from one another in thickness by more than 1/4 inch.
Corrective Measure: The remodeler will repair the wall to meet the performance standard.
Performance Standard: Cracks shall not exceed 1/8 inch in width.
Corrective Measure: The remodeler will repair cracks exceeding 1/8 inch in width only once during the warranty period. The remodeler will repaint repaired areas. A perfect match between original and new paint cannot be expected, and the remodeler is not required to paint an entire wall or room.
Performance Standard: Readily apparent depressions or ridges exceeding 1/8 inch shall be repaired. The ridge or depression measurement is taken with the gap at one end of a 6-inch straightedge placed over the depression or ridge with 3 inches of the straightedge held tightly to the floor on one side of the defect.
Corrective Measure: The remodeler will take corrective action as necessary to bring the defect within the acceptable tolerance so that the depression or ridge is not readily visible. The remodeler will not be responsible for discontinued patterns or color variations in replacing the floor covering.
Performance Standard: Resins and extractives bleeding through paint or stain, or blackening of shakes or shingles is unacceptable since bleeding can be controlled by treatment with primers or water-repellent sealers. This performance standard does not apply if “natural weathering” is specified for the job.
Corrective Measure: One time during the warranty period the remodeler will clean and treat shakes to provide a reasonable appearance and prevent further bleeding.
Performance Standard: Bubbles resulting from trapped air that protrude higher than 1/16 inch from the floor are not acceptable.
Corrective Measure: The remodeler will repair the bubbles to meet the standard.
Performance Standard: The colors of new exterior stucco walls may not perfectly match the colors of old exterior stucco walls.
Corrective Measure: None.